The Collections Analyst will be responsible for analyzing policy premium balances and the timely collection of
outstanding premiums. In this position, you will be assigned Direct Billed reports/policies to manage. This role will
have interactions with brokers, insureds, underwriters and other members of the finance team.

Daily operations for Direct Bill Support and communication with Direct Bill digital brokers
o Monitor incoming Direct Bill payments to confirm daily receipts.
o Report and follow up on daily payment failures.
 Responsible for all direct bill daily reports that support the daily reconciliation for Direct Bill
 Issuing cancellation notices for non-payment of premium
 Administrative support for past due policies and aging premium balances over 30 days
 Prepare and submit policy paperwork to the Finance Manager to prep for disbursements of premium
 Generate and save monthly commission statements and request disbursements
 Assist in research for client/brokers escalations to our call center
 Middle Market Invoicing support
o Monitor daily Middle Market Premium Activity and daily invoices to ensure all items are billed
o Confirm /validate that invoices are correct and display proper due dates, amounts, etc.

Advanced knowledge of Microsoft Office products
Experience with Cognos, Power BI, Great Plains, or Alteryx are a plus

Strong reconciliation, analytical and business problem solving skills
Strong interpersonal and organizational skills
Excellent written and verbal communication skills
Ability to work well independently and as part of a team
Ability to work on several tasks simultaneously
Attention to detail

Bachelor’s degree – preferably in Accounting or Finance
2 – 4 years Insurance experience preferably finance, collections or premium audit collections